frequently asked questions about our bakery


Do you take orders by mail?

Our bakery does not take orders by email. You can cakes or other desserts by calling us or coming into the shop in Berwyn.  You can email us with details or images, or to get information, however, we cannot consider your order placed until you have spoken to someone on the phone. We have found over the years that there are too many variables when dealing with custom pastry orders, and often times, something that takes four or five emails to deal with can be settled quite quickly with one short phone call. So, please call us to place your order! Our phone number is 610-644-1868.

How far in advance do I need to order?

Short answer: the sooner the better. Because we are a small shop, we only have a limited number of bakers, and Chef Kim oversees everything herself, so if you want to be certain to have one of our cakes for your event, order as far in advance as you can. It is rarely too early.

Longer answer: For single-tier cakes, birthday cakes, pies, cupcakes, mini pastries, brownies, cookies, and muffins — anything standard on our menu — your order must be placed at least one week in advance. For multiple-tier birthday cakes, or any special or custom artwork, your order must be placed with our bakery at least two weeks in advance, however, we recommend that you place orders for custom birthday cakes and/or multi-tiered cakes as far in advance as possible. Our cakes are created by hand, from scratch, and due to the artistic process required to bake and decorate your personal masterpiece, we regret that we cannot make any exceptions to these advance notification stipulations. Cakes can be picked up at our Berwyn bakery. 

How do I determine how much I need?

First, choose your cakes or dessert - flavor, filling and icing. Choose your cakes or dessert based on the type of event you are hosting - a child's birthday party will be different than an elegant dinner party. Determine the number of people you are expecting. Cake sizes can provide a guide:

Specialty cakes number of servings are as follows:
18 x 13"cakes ........45 to 55 servings
13 x 9" cakes .........20 to 25 servings
14" cakes ...............45 to 55 servings
12" cakes................25 to 35 servings
10" cakes ................14 to 20 servings
8" cakes.................10 to 14 servings
6" cakes.................6 to 8 servings

Our 9" cheesecake will serve between 10 and 14. 

Our 10" pies will serve between 8 and 10. 

Our 10" tarts will serve between 8 and 10.

Of course, feel free to call us at 610.644.1868 or stop by the bakery in Berwyn. We will be happy to provide insight as to the size and number of desserts that will be best for your event. 

Do you offer gluten-free and vegan desserts?

Yes, we offer gluten-free options on some cakes and desserts. See the Gluten-Free Desserts tab under Menu. 

Everything we cook contains butter, and most things contain eggs. We do not use any lard or animal fat. So, we can serve ovo-vegetarians, but unfortunately we do not have any vegan pastries at this time. Feel free to call or stop by the bakery in Berwyn and we will be happy to answer your questions about our baking environment. 

What's the best way to serve and store desserts with buttercream?

Buttercream is best when served at room temperature. Cakes can be stored in the refrigerator and should be removed 4 hours prior to serving. 

We use all natural ingredients and flavorings — no preservatives — so it is always better to serve fresh. However, if your plans change, or if you ordered more cake than you will use within 3 days, follow these instructions for storing the extra amount: freeze the remaining portion of the cake. After it is frozen, cut it into slices. Wrap the slices individually and store them in the freezer. Slices can be thawed as you need them. Additional refreezing and thawing is not recommended because it will cause the cake to become stale or freezer burned.

Should cheesecake be served at room temperature or chilled?

Serve the cheesecake chilled. Every cheesecake is different, but we feel that our cheesecake is best enjoyed when it is chilled, meaning it is being served soon after removing the cheesecake from the refrigerator. In fact, we also have a new product called the frochoché, which is chocolate covered frozen cheesecake, and it is meant to be eaten frozen. Cold is better.

Cheesecakes can be stored up to 3 days in the refrigerator without compromising quality and taste. Or, if you would like to avoid a holiday rush and long lines at the shop, you can freeze most cheesecake flavors for up to two weeks.

Cheesecake can be stored in the freezer for up to 60 days without compromising its quality. If kept frozen for that length of time, it is best to store in a freezer that is not the one you use everyday. If you have a basement freezer, or a garage freezer, use that instead, because with a freezer that isn't opened frequently there will be less fluctuation in the temperature, and therefore less chance of the cheesecake getting freezer burn.

Frequently Asked Questions About Wedding Cakes

Wedding cakes are special in so many ways. That's why we have a special FAQs just for wedding cakes.