frequently asked questions about our bakery

Our bakery does not take orders by email. You can cakes or other desserts by calling us or coming into the shop in Berwyn.  You can email us with details or images, or to get information, however, we cannot consider your order placed until you have spoken to someone on the phone. We have found over the years that there are too many variables when dealing with custom pastry orders, and often times, something that takes four or five emails to deal with can be settled quite quickly with one short phone call. So, please call us to place your order! Our phone number is 610-644-1868.

Short answer: the sooner the better. Because we are a small shop, we only have a limited number of bakers, and Chef Kim oversees everything herself, so if you want to be certain to have one of our cakes for your event, order as far in advance as you can. It is rarely too early.

Longer answer: For single-tier cakes, birthday cakes, pies, cupcakes, mini pastries, brownies, cookies, and muffins — anything standard on our menu — your order must be placed at least 7 TO 9 days in advance.  All orders must be placed over the phone, we DO NOT take any order in store and they must be placed Tuesday through Thursday.  We are not able to take orders over the phone on Friday or Saturday, as those are our busiest days.  If you reach our voicemail Tuesday through Thursday please feel free to leave you first name and one best number to reach you and we will call you back within 48 business hours.

First, choose your cakes or dessert - flavor, filling and icing. Choose your cakes or dessert based on the type of event you are hosting - a child's birthday party will be different than an elegant dinner party. Determine the number of people you are expecting. Cake sizes can provide a guide:

Specialty cakes number of servings are as follows:
18 x 13"cakes ........45 to 55 servings
13 x 9" cakes .........20 to 25 servings
14" cakes ...............45 to 55 servings
12" cakes................25 to 35 servings
11" cakes................20 to 25 servings

10" cakes ................14 to 20 servings
8" cakes.................10 to 14 servings
6" cakes.................6 to 8 servings

Our 6" cheesecakes will serve between 5 and 7.

Our 9" cheesecake will serve between 10 and 14. 

Our 10" pies will serve between 8 and 10. 

Of course, feel free to call us at 610.644.1868 or stop by the bakery in Berwyn. We will be happy to provide insight as to the size and number of desserts that will be best for your event. 

Yes, we offer gluten-free options on some cakes and desserts. All of our cheesecake are offered in Gluten Free.  We can make cakes with vanilla pound, chocolate and sweet potato cake in Gluten Free, but there are some size restrictions depending on flavor.  Please inquire by calling versus emailing. If you email we will simply ask you to call the shop, as emails are not addressed until after store hours. See the Gluten-Free Desserts tab under Menu. 

Everything we cook contains butter, and most things contain eggs. We do not use any lard or animal fat. So, we can serve ovo-vegetarians, but unfortunately we do not have any vegan pastries at this time. Feel free to call or stop by the bakery in Berwyn and we will be happy to answer your questions about our baking environment. 

Buttercream is best when served at room temperature. Cakes can be stored in the refrigerator and should be placed at room temperature at least 4 hours prior to serving. The larger the cake the more time it will need to sit at room temperature, which we will mention when you placed your order.

We use all natural ingredients and flavorings — no preservatives — so it is always better to serve fresh. However, if your plans change, or if you ordered more cake than you will use within 3 days, follow these instructions for storing the extra amount: freeze the remaining portion of the cake for an hour. After it is firmer, cut it into slices. Wrap the slices individually and store them in the freezer. Slices can be thawed as you need them. Additional refreezing and thawing is not recommended because it will cause the cake to become stale or freezer burned.

Serve the cheesecake chilled. Every cheesecake is different, but we feel that our cheesecake is best enjoyed when it is chilled, meaning it is being served soon after removing the cheesecake from the refrigerator. In fact, we also have a new product called the frochoché, which is chocolate covered frozen cheesecake, and it is meant to be eaten frozen. Cold is better.

Cheesecakes can be stored up to 3 days in the refrigerator without compromising quality and taste. Or, if you would like to avoid a holiday rush and long lines at the shop, you can freeze most cheesecake flavors for up to two weeks.

Cheesecake can be stored in the freezer for up to 60 days without compromising its quality. If kept frozen for that length of time, it is best to store in a freezer that is not the one you use everyday. If you have a basement freezer, or a garage freezer, use that instead, because with a freezer that isn't opened frequently there will be less fluctuation in the temperature, and therefore less chance of the cheesecake getting freezer burn.